SHIPPING COSTS IN ITALY:

Home delivery Free shipping on orders over €79. For lower amounts, express courier delivery costs €6.99.

Islands and Calabria Free shipping on orders over €79. For lower amounts, express courier delivery costs €9.99.

Poste Italiane pickup point Free shipping on orders over €79. For lower amounts, collect your order from the most convenient Poste Italiane pickup point for €6.99. You can select your preferred location directly at checkout by consulting the interactive map showing all available points in your area.

EUROPE: Shipping costs to Europe are calculated in real time at checkout via FedEx express courier. The exact cost will depend on the destination and the weight of the order. Free shipping on orders over €99.

DELIVERY TIMES:

• Order processing: Orders are processed, packed and handed over to the courier within approximately 24/48 business hours (1–2 business days) of receipt of payment.

• Transit times (indicative estimates):

  • Mainland Italy: 1–3 business days (estimated) from collection by the courier.

  • Southern Italy, Calabria and the Islands: 2–5 business days (estimated) from collection by the courier.

  • Remote Areas and Smaller Islands: Delivery times may extend to up to 12 business days.

  • Europe: 2–6 business days from dispatch.

Note: The transit times shown are purely indicative average estimates provided by the couriers and do not constitute a firm or guaranteed delivery deadline. These timeframes may vary or be delayed due to force majeure events, adverse weather conditions, strikes or road closures beyond our control.

ORDER TRACKING: As soon as your order has been processed, you will receive:

• A tracking link by email to follow your shipment in real time
• An SMS or email notification from the courier with the expected delivery details

You can also check the status of your orders by logging into your account on our website and selecting "My Orders".

DELIVERY: ErreGiModaBimbo.it entrusts product deliveries to professional couriers, who assume all responsibility from collection through to final delivery. Products are delivered to the address provided during checkout, which may differ from the billing address.

What happens if you are not at home? If the first delivery attempt is unsuccessful, the courier will leave a delivery notice with instructions for arranging a new delivery.

Delivery delays If you have not received your order more than 18 business days after the expected delivery date, you may refuse delivery and request a full refund.

Failure to Collect and Shipments Returned to Sender

The buyer must monitor the shipment status using the tracking information provided and cooperate with the courier to receive the parcel.

If delivery is unsuccessful for reasons attributable to the recipient (incorrect address, prolonged absence, or failure to collect the parcel from the storage point or post office within the specified timeframe), the parcel will be returned to our premises marked "Returned to Sender".

In this case, the following conditions will apply:

• Return Costs: The actual costs charged by the courier for returning the parcel to our warehouse are entirely payable by the customer.

• Reshipment Option: If the customer wishes to receive the order again, they must pay a new shipping fee, in addition to any outstanding return costs previously incurred.

• Refund Option: If the customer chooses to cancel the order, we will refund the value of the purchased products only. The outbound shipping costs (even if initially waived for orders over €79) and the actual costs of returning the parcel will be deducted from the refund.

These costs are not a penalty, but reimbursement of the actual transport costs that our company must pay to the courier for a logistics service that was unsuccessful due to the recipient's responsibility.

USEFUL TIPS: Combine your purchases: we recommend adding all the items you want to a single order. Separate orders placed at different times cannot be combined into one delivery; therefore, shipping costs will be charged for each order.

QUESTIONS

For any information about shipping, contact us:

• Email: assistenza@erregimodabimbo.it
• WhatsApp: 351 7189063